Frequently Asked Questions

What are the care instructions for your jeans? 

You can wash them in the machine with cold water (like colors) and tumble dry on medium heat. You can also dry-clean your Aviators, or spot clean them with a little soap and water, and then hang to dry. If you don't have time to clean your jeans but need them to bounce back into their original shape, simply throw them in the dryer until they're how you like them. 

Do your jeans shrink?

No. However, if you machine wash and dry them very frequently, you may notice them tighten up a bit. But they will always stretch back out where needed. 

What's the difference between the men's Slim and Straight Fits? 

  • The Slim Fit is about 1.5 inches more narrow at the leg opening (ankle) than the Straight Fit.
  • The rise of the Slim Fit is also 1/2 an inch higher.
  • The thigh of the Slim Fit is about a 1/2 more narrow than the Straight Fit. 

What's the difference between the women's Performance Skinny and the Comfort Skinny?

While both styles are designed for multiple wears without completely stretching out, the Performance Skinny fabric has our strongest shape retention. The Comfort Skinny fabric is an easier stretch, making them less restricting and more comfortable for those long haul flights and touring days. 

Why do you only offer one inseam for your jeans?

Aviator is a small brand and we don't have the capacity to manufacture our jeans in different inseam lengths like the big box brands. As a company, we hope to one day grow to the point where we can offer more options. In the meantime, we are happy to hem your jeans prior to shipment as a complimentary service. Please see our hemming policy here.

Do you ship internationally? 

Yes. We have customers all over the world. We wish we could offer you free shipping like we do for our American customers, but shipping costs are just too expensive. The rate is weight-based and varies depending on the country. We are always happy to give you a discount code to help offset the shipping cost. Also, we cannot be responsible for customs fees and import taxes, as they can vary greatly and are out of our control.

Do you have any retail stores I can visit?

No. Currently, we only sell our products online. However, if you're in Los Angeles, you're welcome to come by the Aviator HQ. We've had many locals and visitors stop in to meet the team and try on the jeans. Please just reach out via email at team@aviatorusa.com or call us at 1-310-699-4415 to set it up. We look forward to meeting you! 

 

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